Frequently Asked Questions

Yes. Early access is free. You can submit your details now without paying.

When the app launches, there will be a free plan and a Pro plan for members who want more visibility and more curated matches.

MoyoWangu is planned to launch on 9 July. People who join before launch will be part of early access and will have a better chance of being included in the first round of curated matches.

You should contact support only if you cannot find the answer in the FAQ, cannot access your account, need help verifying your email or need to report a safety issue.

Please include the email address or phone number you used to register so we can find your account faster.

MoyoWangu takes privacy and safety seriously. Your private details are not displayed publicly unless they are meant to be part of your profile.

Sensitive information such as contact details and verification information is handled carefully and used only for account, safety and verification purposes.

Yes. Members should be able to request account deletion or remove their profile from matchmaking.

Some information may be retained where necessary for safety, fraud prevention, legal or account management reasons.

When you receive a match, you should review the person’s profile carefully and decide whether you are interested in starting a conversation.

MoyoWangu encourages respectful, honest and intentional communication.

No. Your preferences guide the matching process.

Some people prefer the same culture, tribe or religion, while others are open to different backgrounds. MoyoWangu uses your preferences to improve match quality, not to force one type of relationship.

MoyoWangu is built with Zimbabwean culture in mind. Some members care about tribe, totem, family background, language, religion or cultural values when considering a serious relationship.

These details help us make more meaningful and culturally respectful introductions.

No. There is no WhatsApp group. MoyoWangu will operate through the app when it launches.

This helps protect privacy and keeps matchmaking organised and secure.

MoyoWangu is launching as an app experience. More details will be shared closer to launch.

No. Your email address is not shown publicly.

It is used for your account, verification and important updates from MoyoWangu.

No. Your phone number is not shown publicly on your profile.

It may be used for verification, safety checks or account communication, but it is not displayed to other members without your permission.

Yes. You can tell us where you are based and where you are open to meeting someone from. This helps us suggest better matches.

For example, some members may prefer Zimbabwe only, South Africa only, United Kingdom only, diaspora only or both Zimbabwe and diaspora.

We consider several details, including age range, location, relationship intention, culture, religion, children, willingness to relocate, long-distance preferences and other compatibility factors.

The goal is to suggest meaningful introductions, not random profiles.

No. You do not have to pay to join during early access. The free plan will allow eligible members to receive curated matches.

A Pro plan may be available for members who want more opportunities, better visibility and more control over their matchmaking preferences.

The Pro plan is expected to be $4 per month.

Pro is for members who want more curated matches, better visibility and a stronger chance of being considered in the matching pool.

On the free plan, members may receive up to 2 curated matches per week.

MoyoWangu focuses on quality introductions, not endless profiles. Matches are suggested based on compatibility, preferences, location, relationship intention, culture and other important details.

We limit matches because we want people to take each introduction seriously. Too many matches can lead to ignored messages, unserious conversations and poor experiences.

MoyoWangu is built for intentional relationships. Fewer, better matches help members focus on real conversations instead of endless swiping.

Yes. MoyoWangu is built for people looking for serious, intentional relationships. This includes people thinking about marriage, family, relocation, culture and long-term commitment.

It is not designed for casual swiping, hookups or time-wasting.

MoyoWangu is mainly for Zimbabweans and people connected to Zimbabwe, including those living in Zimbabwe and the diaspora.

This includes members in Zimbabwe, South Africa, the United Kingdom, the United States, Canada, Australia and other countries.

MoyoWangu is open to members aged 21 and above.

We set the minimum age at 21 because the platform is focused on mature, serious and intentional matchmaking.

Possibly, depending on your preferences. MoyoWangu supports both local and diaspora matching.

You can indicate whether you prefer someone in the same city, same country, diaspora, Zimbabwe or anywhere.

No. The age requirement still applies. MoyoWangu is only open to eligible members aged 21 and above.

Paying for Pro does not remove the age requirement.

Email verification helps us confirm that your account belongs to you and that we can contact you with important account updates.

It also helps reduce fake accounts, duplicate registrations and ghost profiles.

If you do not verify your email, your account may not be eligible for matchmaking.

We may also send reminders. If your email cannot be verified after a period of time, your registration may be removed to keep the platform clean and active.

MoyoWangu may ask some members to complete ID verification as part of our safety checks.

This helps reduce fake profiles, duplicate accounts and people pretending to be someone else.

No. Your ID is used for verification only.

It is not shown on your public profile.

One ID per account helps prevent duplicate profiles, fake identities and people creating multiple accounts to mislead others.

This helps make MoyoWangu safer and more trustworthy for everyone.

No. Each person should only create one account.

If you made a mistake on your registration, you should update your details instead of creating another account.

Yes. After launch, eligible members will be able to log in and update their profile details, preferences and photos.

Yes. If you are not ready to receive matches, you may be able to pause matchmaking or update your availability.

This helps prevent people from being matched with members who are not currently active or ready to communicate.

You do not have to continue with a match if you are not interested. MoyoWangu encourages respectful communication.

If someone is not suitable, you can decline or ignore the match depending on the available app options.

If someone is rude, abusive, dishonest, threatening or inappropriate, you should report them.

MoyoWangu may review the account and take action, including warnings, restrictions or removal from the platform.

No. MoyoWangu does not guarantee marriage or a successful relationship.

We help create better introductions by focusing on serious intentions, compatibility and cultural context. What happens after a match depends on the people involved.

Matches depend on availability, preferences, location, age range and compatibility.

If your preferences are very narrow, or if there are not enough suitable members yet, it may take longer to receive a good match.

Complete your profile honestly, verify your email, use a clear photo, keep your preferences realistic and be open-minded about location or age range where appropriate.

The more complete and genuine your profile is, the easier it is to suggest suitable matches.

MoyoWangu is mainly for serious, long-term relationships. Many members may be marriage-minded, but the platform is also for people who want intentional dating with a clear future direction.

Yes. MoyoWangu welcomes serious adults from different life stages, including people who are single, divorced, widowed or single parents.

The important thing is honesty and genuine relationship intention.